Privacy Policy

Last updated: May 11, 2026

Apex Claim ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our legal services.

We comply with the General Data Protection Regulation (GDPR) and all applicable EU data protection laws.

1. Information We Collect

We may collect the following types of information:

Personal Identification Data: name, email address, phone number, country of residence.
Financial Information: details about lost funds, transaction history, payment platform names, screenshots, correspondence with scammers (voluntarily provided by you).
Technical Data: IP address, browser type, device information, cookies.
Communication Data: content of messages, calls, emails, and completed forms.

2. How We Use Your Information

We use your personal data for the following purposes:

To assess your case and provide a free initial consultation.
To prepare and perform legal services for fund recovery.
To communicate with you regarding your case.
To comply with legal obligations and prevent fraud.
To improve our website and services.

3. Legal Basis for Processing

We process your data based on:

Your consent (when you submit a form or contact us).
Performance of a contract (when we sign an agreement with you).
Legitimate interests (to provide and improve our services).
Legal obligations.

4. Sharing Your Information

We may share your data only in the following cases:

With trusted service providers (lawyers, banks, chargeback specialists) who help with your recovery case.
With regulatory authorities when required by law.
In case of company merger or acquisition.

We never sell your personal data to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, secure servers, and access control. However, no method of transmission over the Internet is 100% secure.

6. Your Data Protection Rights (GDPR)

You have the right to:

Access your personal data
Rectify inaccurate data
Request erasure of your data
Restrict or object to processing
Data portability
Withdraw consent at any time

To exercise these rights, please contact us at: support@apex-claim-eu.com

7. Cookies

We use essential cookies to operate the website and analytics cookies to understand visitor behavior. You can manage cookie preferences through your browser settings.

8. Data Retention

We keep your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. After case closure, data is retained for up to 6 years for legal and accounting purposes.

9. International Transfers

Your data may be transferred and processed outside the EEA. We ensure appropriate safeguards (Standard Contractual Clauses) are in place.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Apex Claim
Leunen, Scheiweg 7, Netherlands
Company Number: KVK 90098110
Email: support@apex-claim-eu.com
Phone: +31612641333